Returns Of Non- San Jose Library Materials

ID#: 
PL_348
Supersedes/Appends/Amends: 
New

Statement of Policy & Text

  • The San José Library is not responsible for non- San José Library items that are returned to the San José Library.
  • If customers return items belonging to other library systems to the San José Library, the library will attempt to return those items to the owning library, as resources allow.
  • If customers return their own books or media materials to the San José Library, those items will be kept at the library for one week, then donated to the Friends of the Library or discarded, as appropriate. The library is not responsible for personal items returned to the library by customers.
  • Borrowers who return San Jose Library materials to other library systems are responsible for those items until the items reach the San Jose Library.
  • This policy does not apply to San José State University Course Reserves items, which must be returned to the King Library. If these items are returned to other libraries, the items will not be considered returned until they reach the King Library, and accrued fines will not be waived.

Need for the Policy

Customers occasionally return San José Public Library materials to other library systems, and return other libraries’ materials or their own materials to the San José Public Library. In the interest of good customer service, the library attempts to rectify these mistakes. This policy will serve to establish policy and procedure for handling items returned to San José Public Library that belong to other libraries or individuals, and items that belong to San Jose Public Library that are returned to other library systems.

Requirements & Guidelines

Customers are encouraged to return borrowed items to the library from which they were borrowed.

Applicable Personnel/Departments

Distributions

Public

Approval(s)

Reviewed and approved by: Signature/Name Date of Approval
SJSU Associate Dean  Jo Bell Whitlatch  2/1/06 
SJPL Supervising Librarian  Gordon Yusko  2/1/06 

History & Dates

Category of Policy: User Services

Author(s): SJPL Library Assistant, Gayle Davis

Authorized by:Jo Bell Whitlatch and Gordon Yusko

Date Written:1/06

Date Effective:1/06

Date(s) of Revision(s): 3/10/10gd

References