I Need Help With...
Problems or questions about your library account? Contact Jeff Frank, the library'sSenior Customer Service Coordinator for Access, at (408) 808-2326 or by email at jeff.frank@sjsu.edu. There is also a live chat service available.
Describe the problem you are having and include your student ID number.
-
Report Database/Journal Access ProblemsContact the Electronic Resources Coordinator if a database URL doesn't work, a journal link is broken, etc.
-
Library PasswordsA handful of King Library databases require passwords. Sign in with your student ID number, and SJSUOne password to see the list.
More Help
-
Ask A Librarian
There is a subject specialist librarian for every discipline taught at SJSU. If you're researching a particular topic, they will be happy to help. You will also find a chat option on this page.
-
Quick Answers
Have a quick question? Find the answer using Quick Answers, the library's searchable collection of frequently asked questions about library services.
