Library FAQs Re: COVID-19

Yes, the SJSU Library is accepting requests for print and other circulating materials from our collections. 

To borrow print books, you must log in to OneSearch and use the Request this item link. There is a 4-10 day waiting period due to required quarantine periods. Once the item is ready, you will receive an email with a pickup code. See Book Requests for more information.

Yes, SCS is accepting requests for laptops and other equipment. For more information, see Student Computing Services.

When you request SJSU items for pickup, they will be put into the lockers on the following Monday, and you will receive an email with a barcode and pickup code from vending@fastenalsolutions.comYou cannot retrieve items from the lockers without this information, so have it ready on your phone or printed out when you arrive. You will scan the barcode or enter your pickup code on the keypad to open your locker. Requested items can be picked up beginning the next day, Tuesday, and will be available until the following Sunday.  

Lockers hours are:

Tuesday – Friday: 9am–6pm
Saturday/Sunday: 1pm–5pm
Monday: Closed

Help with locker pickup is available during locker hours by texting (408) 539-8772

Access lockers through the campus-side entrance of the library. Enter the first set of sliding doors. Locker units will be on your left.

See Student Computing Services for information on returning items to SCS. 

The University Library will continue to provide access to digital materials, including media, ebooks, articles, hundreds of databases and more. Use OneSearch to find these online resources. You will need to log in with your student ID and SJSUOne password to access resources off campus. Contact us for help with accounts or access to electronic resources.

In addition, there are also resources outside of the library's subscriptions made available by publishers in response to the COVID-19 crisis. You will find these listed in the Vendor Sharing guide.

Articles, books, and videos in print format are not available. Ask us for help via email or chat if you have any questions.

Interlibrary Loan requests for electronic materials will be processed; however, physical materials currently cannot be requested.

CSU+ service has resumed. However, due to staffing at other CSU libraries, transit times, and required quarantine periods, please be aware that it will take longer than usual to receive requested materials.

Of course! Librarians are available to chat with every day of the week.  Chat with a librarian now!

You can also work with a librarian via email or Zoom. Find the librarian for your subject area here: https://library.sjsu.edu/staff-directory/subject-librarians

The Student Technology Training Center is available for virtual consultations on a variety of software applications, including SPSS, Excel, and the Adobe Suite. Drop in or make an appointment with us.

Yes! Drop in to our Zoom session for virtual tutoring from 8pm to 12am, Sunday through Wednesday.

The Writing Center has canceled all in-person services for the Fall 2020 semester, but they are still available to assist you virtually through online tutoring sessions conducted through Zoom. Their online tutoring page provides all the details about online sessions; it also includes an informational video about online tutoring. Please refer to the Writing Center FAQs [PDF] for additional information about their current services.

Anyone using either the King_Library_WIFI or SJSU_Guest wireless networks can access the majority of SJSU databases. Notable exceptions are those that require an SJSU e-mail address for access: Safari Books, SciFinder, ICPSR, Ebook Central, Bloomberg Tax, RefWorks, and Pivot. You will need to be on campus or near the library to log in to these networks.

Read more about campus Wi-Fi networks at https://www.sjsu.edu/it/services/network/internet.php