The Designing the Library User Experience (DLUX) Working Group strives to improve the user experience and engagement of all SJSU library patrons. DLUX is an internal group that uses user voices, data, and observations to advocate for services, spaces, and resources that reflect the needs of our library’s diverse community.
The group employs methods and principles borrowed from design thinking, user research, and UX design to work towards our library’s strategic goal: bring people, ideas, and information together through its spaces, resources, and expertise to facilitate community building, innovation, and knowledge creation.
To date, it has supported user experience efforts with the library website, library study rooms, usage of floors 6-8, design of the library's entryway panels. It has additionally produced website personas from these efforts.
The SJSU Library Usability Participant Pool is made up of SJSU students, staff, and faculty who are interested in helping us improve the Library's physical and digital user experience. Participants receive occasional invitations to take surveys, participate in feedback sessions, usability tests, or prototyping sessions, and more. Some activities will provide incentives for participant feedback. You may choose whether to accept an invitation to participate in any given activity.
If you would like to get involved, please fill out this form.